Refund and Returns Policy
1. General Overview
At myfairsnow we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a refund or return in accordance with the conditions set out below.
2. Eligibility for Refunds and Returns
2.1. Time Frame
Requests for a refund or return must be submitted within 30 calendar days from the date you receive the item.
2.2. Condition of the Item
- The product must be unused, in its original packaging, and in the same condition as when it was shipped.
- Any items that show signs of wear, damage, or missing accessories are not eligible for a refund.
2.3. Non‑Refundable Items
- Personalized or custom‑made products.
- Final‑sale items marked as “non‑returnable” at the time of purchase.
3. How to Initiate a Return
3.1. Contact Us
Send a request to [email protected] or call +1(806)737-9486‑9486. Include the following information:
- Order number
- Reason for the return
- Preferred resolution (refund or exchange)
3.2. Return Authorization
After reviewing your request, we will issue a Return Merchandise Authorization (RMA) number and provide instructions for shipping the item back to us.
4. Shipping Costs
Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part. In such cases, we will provide a prepaid shipping label.
5. Refund Processing
Once the returned item is received and inspected, we will process the refund to the original payment method within 7 business days. A confirmation email will be sent once the refund is completed.
6. User Responsibilities
- Provide accurate contact information when placing an order.
- Securely package the returned item to prevent damage during transit.
- Retain proof of shipment until the refund is confirmed.
7. Legal Disclaimer
This Refund and Returns Policy does not affect your statutory rights under applicable consumer protection laws. We reserve the right to amend this policy at any time, with changes taking effect upon posting on the website.
8. Contact Information
If you have any questions regarding this policy, please contact us at:
Email: [email protected]
Phone: +1(806)737-9486‑9486
Address: